Attitude — Mains Questions

Define attitude and explain its three components. Discuss how a civil servant's attitude towards public service can significantly impact administrative efficiency and ethical governance. Illustrate with suitable examples.

Examine the various theories of attitude formation and change. How can these theories be applied to cultivate desirable attitudes among civil servants, particularly in fostering a culture of integrity and accountability?

In the context of public service, 'attitude' is often considered more critical than 'aptitude' for ethical leadership and citizen-centric governance. Critically analyze this statement, providing arguments for and against, and suggest how both can be optimally balanced for effective administration. (20 marks)